How to Withdraw Funds
Withdrawing funds to your bank account or cryptocurrency wallet
After you receive a payout from the Company, your balance will be credited with the corresponding amount. You will also receive an email notification confirming that the funds have been added to your balance on the Kleos platform.
The next step is to choose the amount and currency you want to withdraw to your bank account.
Withdrawing funds
Only withdrawals to bank accounts and cards registered in your name are possible. Withdrawals to third-party accounts will be declined, and the funds will be returned to your Kleos balance.
The following withdrawal options are currently available in different currencies:
USD
These are the available methods for withdrawing USD:
SWIFT
ACH
Visa\Mastercard
USDT (TRC 20\Tron)
The minimum withdrawal amount is 100 USD.
EURO
These are the available methods for withdrawing EURO:
SWIFT
Visa\Mastercard
The minimum withdrawal amount is 100 EUR.
Withdrawal processing times
Standard withdrawal times vary depending on the payment method:
Visa/Mastercard — usually instant, though in some cases it may take up to 30 minutes. Additional checks may extend processing time to 24 hours.
USDT — usually instant, additional checks may extend processing time to 12 working hours.
SWIFT / ACH — 1 business day. Depending on your country and bank, the transfer may take up to 3–5 business days to be completed.
The transfer time depends on your bank, your country of residence, and your bank’s internal policies for processing transactions.
Withdrawal procedure
You can withdraw funds only up to the available balance in the selected currency. Funds in other currencies are not converted automatically at the time of withdrawal.
Once you choose your preferred method and currency, enter the necessary bank details for the transaction. After filling out all the details, double-check them for accuracy and click the Save method button. This template will be available for the future withdrawals.
The next step is to enter the withdrawal amount and, if necessary, the payment purpose. After that, click the Confirm button to submit your withdrawal request for processing.
On this page, you can download your withdrawal invoice in PDF format by clicking Download invoice.
After you add a new withdrawal method in any currency, the first transfer to the new payment details may be reviewed by Kleos’s financial team for up to 24 hours.
Once your payment is sent, you will receive an email notification at the email address you used during registration.
Please note that this email confirms the payment has been sent, not that it has already been received. The exact transfer time depends on your bank’s country and your bank’s internal policies for reviewing and processing transfers.
If you have not received the email, please check your spam folder.
Crypto (USDT TRC20) withdrawal procedure
Before a USDT TRC-20 withdrawal is created, the platform automatically checks the recipient wallet address using an external compliance service.
A withdrawal will not be created if the wallet address:
has no transaction history;
is identified as high-risk;
is associated with sanctioned individuals, entities, or services;
belongs to a prohibited or sanctioned exchange;
is linked to other risk factors that prevent the payout from being processed in accordance with legal requirements and compliance procedures.
Withdrawals are only available to:
the recipient’s personal wallet with confirmed transaction history and no indicators of elevated risk;
a wallet of an exchange or service included in the approved list below with confirmed transaction history.
Approved exchanges and services
At the moment, USDT TRC-20 withdrawals are available to wallets of the following exchanges and services:
Kraken, Bison, Coins.ph, Binance, OKX, Bybit, Bitget, MEXC, KuCoin, Gate.io, BingX, CoinEx, WhiteBIT, Bitfinex, BitMEX, Poloniex, Telegram @wallet, CryptoBot (Telegram), CWallet (ex-CCTip), WestWallet, Kast, Revolut, Cactus Custody, FunPay, Plisio, Lido.
The list of approved exchanges and services may be updated. If the selected wallet does not pass the compliance check, please provide another address: either a personal wallet with transaction history or a wallet of one of the approved exchanges or services with confirmed transaction history.
How to withdraw USDT TRC20
You can withdraw funds only up to the available balance in the selected currency (USD for USDT, 1:1). Funds in other currencies are not converted automatically at the time of withdrawal.
To withdraw funds in USDT, select the relevant option at https://app.kleos.io/withdraw. Then enter your USDT wallet address on the TRC20/Tron network in the window that opens. After filling out the address, double-check it for accuracy and click the Save method button. This template will be available for the future withdrawals.
The next step is to enter the withdrawal amount. After that, click the Confirm button to submit your withdrawal request for processing.
On the https://app.kleos.io/history page, open the relevant withdrawal and check the Track No. field. There, you will find a link that allows you to track the payment status and movement of funds.
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